DIS: Mitsis Group is digitally transformed with DIS and Microsoft Dynamics 365 HR

Mitsis Group, the largest privately owned hotel chain in Greece, is collaborating with DIS for its digital transformation with the implementation of the Microsoft Dynamics 365 Human Resources Management System (HRMS).

A pioneer in the tourism industry for more than 45 years, Mitsis Group is renowned for its exceptional service, unique locations, impeccable facilities and refined gastronomy. The chain has 23 hotels and 13 spas in Greece and employs more than 5,000 professionals, contributing significantly to the development of tourism and employment in the country. With the expert guidance and support of DIS, Mitsis Group has successfully integrated Microsoft Dynamics 365 HR to enhance and manage HR functions, as well as streamline various processes.

Key features and benefits of Microsoft Dynamics 365 HR, implemented by DIS:

1) Complete management and monitoring of employees with interface to the payroll system:

DIS ensured seamless transfer of information between the HRMS and payroll systems, facilitating accurate and efficient payroll processing for more than 5,000 employees.

2) User-friendly employee self-service:

Employees can easily view and manage personal information, entitlements, skills, benefits and evaluations through a user-friendly application developed and optimized by DIS. This self-service application improves the user experience for users (managers & employees) and reduces the time and procedural processes for the HR team.

3) Ease of use and dynamic reporting for managers:

Managers have access to important team information and can perform various HR tasks thanks to the customized solutions provided by DIS, enabling them to manage their teams more effectively.

4) Optimized HR processes:

DIS seamlessly integrated management and tracking of employee reviews, with capabilities for approval flows and succession planning tracking.

5) Leave and benefits management:

Complete monitoring and management of employee leave and benefits, with customizable approval flows to streamline requests and approvals, was made possible through DIS’ customized application.

6) Custom approval flows:

Use of custom approval flows in the various HR subsystems such as in the leave cycle, Core HR processes (hiring, transfers, new jobs, employee personal data changes), etc.

7) Bulk data import and export:

DIS facilitated easy bulk data import and information export, simplifying HR data management as well as reporting for Mitsis Group.

“Mitsis Group is always at the forefront of adopting new technologies to improve our services and business efficiency,” commented Stavros Mitsis Group CEO Stavros Mitsis. “Our partnership with DIS and the implementation of Microsoft Dynamics 365 HR demonstrates our commitment to optimize our operations and continuously drive innovation in the hospitality industry. Microsoft D365 HR is the day-to-day tool for HR management that manages 5,000 employees with complexity and a wide variety of skills.”

“We are excited to be working with Mitsis Group,” said Panagiotis Kyriakopoulos, President and CEO of DIS. “The Microsoft Dynamics 365 HRMS implementation is designed to streamline their HR operations, enhance productivity and support their goal of delivering exceptional guest experiences.



DIS – DYNAMIC INTEGRATED SOLUTIONS S.A.
DIS offers cloud software solutions that drive digital business transformation, targeting the Wholesale & Retail, FMCG, Distribution, Manufacturing, Automotive and Services industries. Our company specializes in Microsoft Dynamics 365 - Finance and Operations, a market-leading cloud ERP, with 50.000+ customers worldwide that can be a catalyst of extroversion and growth for the Greek enterprises. Dynamics 365 Suite is an all-in-one, innovative, flexible, user friendly and a true SaaS platform. DIS is a Microsoft Cloud Solution Provider (Direct CSP Partner), offering a complete 360° experience for all Microsoft cloud products: Dynamics 365, PowerBI, Power Platform, Teams, SharePoint, Office 365, Azure and EMS. Alongside, we develop the Innovative Application Suite (ERP, Retail, WMS, Partner) and the mobile app b-anywhere (SFA, CRM, X-VAN, Merchandising). DIS, is the only System Integrator of Microsoft who was accredited for Business Applications designation in Greece and holds till today the highest score in Central and Eastern Europe. DIS, awarded as Cloud Provider of the Year 2021 & 2022, has successfully implemented 50 ERP projects with Dynamics 365 Finance & Supply Chain Management and 30 Dynamics 365 CRM & Dynamics 365 HR projects for leading enterprises. These organizations have invested in DIS and the Microsoft Business Cloud with more than 8,000 of their users enjoying the benefits of the business platform.